VS

Support Desk

Manage platform-wide tickets, complaints, and system incidents.

Open Tickets

14

Avg. Resolution

4.2h

Active Chats

6

Critical Issues

2

Unable to verify HMO card

High
ClearVision VI Receptionist Mary 12m ago
Open

Lens inventory sync error

Medium
Lagos Vision Center Optician John 45m ago
Pending

Custom template request

Low
Precision Eyecare Dr. David 2h ago
Open

2FA login loop

Critical
Optimal Optical Clinic Admin 3h ago
Open

Subscription payment failed

High
Elite Vision Dr. Funmi Yesterday
Resolved
Page 1 of 12 • Showing 5 of 58 Tickets

Live Support Chat

D

Dr. Sarah

Hey, we're having trouble...

2m
R

Receptionist Mary

Is the HMO server down?

5m

Staff Performance

T
Admin Tunde

12 Solved

★ 4.8

C
Support Chinwe

9 Solved

★ 4.9

M
Dev Mike

4 Solved

★ 4.7